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Shipping Information

Fast and reliable shipping across Europe from our Swiss office

Free Delivery

We offer free delivery on all orders. No minimum purchase required.

Delivery Timeframes

Delivery times vary based on product type and destination.

Product TypeProcessingDelivery TimeTotal Time
Ready-Made ItemsStandard1-3 days7-12 days8-15 days
Size AdjustmentsCustom1-3 days15-20 days16-23 days
Fully Customized PiecesBespoke1-3 days3-4 weeks22-31 days

Delivery timeframes are estimates and may vary during peak seasons (Eid, Nowruz, holidays) or due to customs processing.

Express Delivery Available

Need it faster? Choose Express Delivery at checkout for priority processing and expedited shipping.

  • Cost:

    Under €100: +10% of subtotal

    €100–€200: +15% of subtotal

    Over €200: +20% of subtotal

    Maximum cap: €50

  • Processing:Priority handling within 24 hours
  • Delivery:50% faster than standard shipping
  • Tracking:Premium tracking with SMS updates

* Express delivery available for ready-made and size-adjusted items only. Not available for fully customized pieces.

Processing Time

Orders are processed within 1-3 business days. You will receive an email confirmation once your order has shipped with tracking information.

Delivery Time

Delivery times vary by destination. Most European orders arrive within 3-7 business days after shipment.

Order Tracking

All orders include tracking. You'll receive a tracking number via email once your order ships. Track your package in real-time through our carrier partners.

Customs & Duties

  • EU Countries: No customs duties or additional fees for EU customers.
  • UK: Orders may be subject to UK customs charges and VAT.
  • Switzerland: Domestic orders have no customs fees.

Packaging

All items are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly packaging materials whenever possible.

Questions About Shipping?

If you have any questions about shipping, delivery times, or tracking your order, please contact our customer service team.

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